User Acceptance Testing for Mobile Applications

Mar 18, 2020 11:29:25 PM | by Kajal Jain

 

Mobile application user acceptance testing is essentially a verification process. This kind of testing ensures that the mobile app is functional enough to meet the desired criteria set by the business. UAT allows a group of testers to "use" the mobile application to check how it works. Successful UAT can drive the app products towards app store approval and better ROIs in the app market. With the ultimate goal of meeting a user's expectations, it calls for the participation of actual software user testers. Furthermore, it records and corrects defects that users report. All in all, it validates the mobile apps against business requirements. 

Why is User Acceptance Testing an Integral Part of Every Mobile Application Development Process?

No business can risk leaving a user unsatisfied in today's cut-throat competition. As a matter of fact, app crashes cause 71 percent of uninstalls. Also, slow load times and app download speed can leave a user irritated. Fortunately, mobile application user acceptance testing verifies if a particular mobile app functions correctly in the "real world." This kind of mobile app testing benefits both the end client and the development team. Not only does it reduce ongoing maintenance costs, but it also makes it cost-efficient to repair functionality and usability problems in time. As a business discovers and fixes malfunctioning features and usability issues in the beginning stages of testing, they can save the app quality. Since UAT accounts for considerations beyond a developers' perspective, future development sprints leverage the result it generates.

 

Types of Mobile Application User Acceptance Testing

  1. Alpha Testing
  2. Beta Testing
  3. Contract Acceptance Testing
  4. Regulation Acceptance Testing
  5. Operational Acceptance Testing

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Mobile Application User Acceptance Testing Best Practices that ASTAQC Team Swears By

UAT makes a crucial part of every mobile app development process. Since app developers and end-users may differ on their understanding of the requirements, mobile app UAT becomes a non-negotiable component of the app development lifecycle. Additionally, businesses fare better when they are aware of all possible issues and misalignments in the app product before it goes live rather than afterward. Here, we discuss some mobile app user acceptance testing best practices that we put to use when we work with our client businesses. We hope by incorporating these mobile app user acceptance testing best practices into your workflow will benefit your business:

  • Detail Out Test Cases

Efficiently laid out test cases streamline the overall testing effort and fortify the development process with clarity. Clearly defining UAT test cases specify what the requirements are actually meant to do in practice.

Further, they allow businesses a chance to fix any edge cases before the app launch. However, mobile application user acceptance testing needs specific test cases. Test cases must include details like what buttons to click, what data to enter, and even what results the user should see. Again, test cases must elucidate how new functionality fits in with existing pieces. 

  • Incorporate Negative Test Cases

Make space for negative test cases in your testing effort. In an ideal case scenario, test cases must specify everything a user can do. Likewise, they must elucidate the new piece of development, and even what should happen as a result. Because negative test cases define what should not happen, they help mobile testers look beyond the best-case scenarios. Keeping the negative test cases in check helps prevent the effort of creating numerous patches later in the mobile app development process.

  • Exclude Developers from Testing Effort

It is equally essential to enlist the test participants. Before the onset of mobile application user acceptance testing, make it a point to define who will do the testing. Moreover, the mobile app development team should not participate in user acceptance testing. That is because an app developer's job should be limited to viewing test results and eliminating any bugs that surfaced. User acceptance testing must always take actual users of the app as participants since they are best suited to know what functionality they need. 

  • Wholesome Testing

Sometimes new functionalities can be challenging to test. Moreover, mobile applications may feature functions that are selectively triggered by rare events only. Under those circumstances, app developers need time to provide "tester helpers." Actually, these are app pages visible to only certain users that provide them with the ability to trigger certain events.

  • Have Bug Communication Standards

Since bugs are likely omnipresent in all applications, how app developers come to know of them, defines how quickly the issue is resolved. Further, the task of sending bug data to the mobile app development team should be precise. Again, it's beneficial to avoid vague descriptions of the bugs, which result in a lot of additional questions from developers and push back the timeline for actually fixing it. Further screenshots/screencasts can answer a lot of problems for a developer. App developers would quickly see what page it happened on, what data was entered, what error message was seen, and what time it happened at on a screenshot. If a mobile application has error logging and specifies what time the error occurred, it helps the developer find what error corresponds to your issue.

"Software testing proves the existence of bugs not their absence."- Anonymous

 

Mobile Application User Acceptance Testing Tools Recommendations from ASTAQC Team

Mobile app developers remain on a quest to create error-free mobile apps that satisfy users' expectations. Thus, they need to test their apps thoroughly. Because nothing is more disappointing than an app full of errors, mobile application user acceptance testing is an inevitable step in the mobile app testing process. The ASTAQC team used UAT automation tools like:

  1. Calabash
  2. MonkeyTalk
  3. Appium
  4. Frank
  5. Robotium
  6. UI Automator
  7. KeepItFunctional

Why ASTAQC for Mobile Applications User Acceptance Testing

The worldwide market of mobile apps is booming, and so are the number of operating systems and devices they work on. Consequently, app businesses remain in a constant fix on how to ensure that an app delights all users everywhere, every time. ASTAQC works with companies to follow a local-global approach to mobile app quality. Thus, our refined and well-defined mobile application user acceptance testing services bring forth winning mobile apps every time.

What's more, is that we take care of constantly changing variables to mimic real-world usage. Moreover, we take into account the growing number of mobile devices and work with different screen sizes, resolutions, processing power, and potential issues. Further, we work with real professional testers, on real devices, under real-world conditions. In the end, we initiate effective Load Testing to check for slow load times or crashes, reducing the chances of abandonment.

Mobile application user acceptance testing dramatically decreases the odds of issues appearing and saves new development and maintenance work. Additionally, businesses that do UAT for their apps reap rich dividends increasing customer satisfaction.

Tags: Testing, User Acceptance Testing

Kajal Jain

Written by Kajal Jain

Kajal is a software testing enthusiast and an avid writer, She enjoys talking about latest trends in testing world.

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